Skip navigation links
Home
Contact Us
New Users
Training
Help
Ceridian LifeWorks Online Authorization
Skip navigation links
Already A Provider?
Please Sign In Here.
  (Forgot User ID? Click here)

Register as New User
Reset Password

If you are a contracted EAP Provider
and don't have a portal account,

Click Here to register for a
portal account.

*Please be sure to complete Step 2 of the process to have your account activated.

 Contact Us


LIFEWORKS PROVIDER NETWORK SERVICES

Contact Information:

Phone: 800-367-3920

Fax: 703-842-8518

Email: PNSInquiries@ceridian.com

Completed application paperwork
may be mailed to:


LifeWorks
ATTN: Provider Network Services
3201 34th Street South
St. Petersburg, FL 33711

Click here to read the Winter 2015 edition of the LifeWorks EAP Provider Newsletter!


If you would like to read past issues of the
LifeWorks EAP Provider Connections Newsletter,
please CLICK HERE!

Please Note: You must be logged in to view our past newsletters.

Are you a CAQH member?

The CAQH logo is a trademark or registered trademark of CAQH.

If you are a member of CAQH, it is important that every effort is made to regularly update your information.
If you are interested in registering with CAQH or, if you would like to update
your information click Click Here!

 Free SBIRT Training

Earn 6 free PDHs/CEUs



Click Here for more information.

Welcome to LifeWorks Provider Solutions – your online partner portal.

As a LifeWorks Employee Assistance Program (EAP) Provider, you contribute to one of the top EAP networks.  Because you are our valued partner, we want to help you be as successful as possible.

The LifeWorks Provider Solutions portal offers you, a LifeWorks EAP Provider, the resources you need to provide the highest quality care to our clients and to manage your cases effectively and efficiently.  These resources are designed to save you time and streamline the payment process, all in a secure environment.

 Important Messages for EAP Providers

Please notify Provider Network Services if you will be unable to continue to offer appointments within 3 to 5 business days. 

Please call us at  800-367-3920 or
email us at pnsinquiries@ceridian.com.

As always, please return all phone message from participants within 24 hours.

We request that you submit invoices within 10 calendar days from the session date of service, however we will pay invoices RECEIVED within 90 calendar days of each session date of service.

Thank you for your attention to these important messages.

 Attention Mac Computer and IPad Users!


If your Mac laptop, Mac desktop computer, or IPad has updated to the most recent Mac OS (operating system), your Safari internet browser may not work with the Ceridian Provider Portal.

If you are unable to see the Navigation bar at the top of the page, please use these links below.

 Home

 My Portal

 Contact Us

 Resources

If you download and install the Google Chrome browser for MAC OS, you may be able to access the Provider Portal through the Google Chrome browser without these issues.

IMPORTANT UPDATE ABOUT CERIDIAN'S
EMPLOYEE ASSISTANCE, WORK-LIFE, AND
WELLNESS SOLUTIONS!

Ceridian and WorkAngel, a UK-based employee engagement and retention company,
have completed a joint venture agreement and established a new company
jointly owned by both organizations. The new company is called LifeWorks.
The transaction closed on March 1, 2016.

Click here to read the official announcement!


For more information, Click Here to read our Frequently Asked Questions(FAQ).





Did you move or change office locations?
If so, please complete our Affiliate Change Form so that we may update your information in our records. Upon logging into your account, you may locate our Affiliate Change Form by clicking on the My Portal/Resources link at the top of the page.

or Click Here!

Please Note: You must be logged in to view this content.

 ‭(Hidden)‬ Quick Links for EAP Providers

Click Here to download
Adobe Reader.


Adobe, Acrobat, PDF, the Adobe logo,
the Adobe Acrobat PDF logo,
and the Adobe Acrobat PDF interface
are trademarks or registered trademarks of Adobe, Inc.
This web site is best viewed in Google Chrome.

Click Here to download Google Chrome
Google Chrome, the Google Chrome logo,
and the Google Chrome interface
are trademarks or registered trademarks of Google, Inc.

 ‭(Hidden)‬ EXTRA! EXTRA! Read all about it!


The Winter 2015 Ceridian EAP Provider Newsletter is now available.

Click Here!


Please Note: 
-You will be logged out of Provider Solutions automatically after 30 minutes of inactivity.

-This web site may provide you with links to third-party Internet sites. You assume full responsibility when you choose to follow any links on this Web site that lead to third-party sites.



© 2011 Ceridian Corporation. All Rights Reserved.

Privacy Statement